The shipping address cannot be changed if the purchase has been completed.

We do not accept exchanges or returns, except for items with manufacturing defects. For further assistance, please contact us
via email: hello@lookbooklookbook.com

The shipping fee is automatically calculated based on the total weight of your order and the delivery location. The shipping cost will be shown at checkout.

Order processing is based on the time your payment is confirmed
(Thailand time, GMT+7):

• Payment confirmed before 12:00 PM (noon)
  your order will be shipped out from our warehouse the same evening.
• Payment confirmed after 12:00 PM (noon)
  your order will be shipped out the next day.

Please note that oders placed on Sunday will be shipped out on Monday.

Estimated delivery time will be shown at checkout.

Once your order has been shipped, you can click the tracking number on the order status page to view your delivery status on the courier’s website.

If you purchased as a guest, you can track your order using the link provided in any of the confirmation emails we sent you about your purchase.